Tiger Lily Life LLP Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact Details
Email: admin@tigerlilylife.co.uk
What Information We Collect, Use, and Why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
- Account information, including registration details
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to correct or delete inaccurate personal information.
- Your right to erasure – You have the right to ask us to delete your personal information.
- Your right to restriction of processing – You can ask us to limit how we use your personal information.
- Your right to object to processing – You can object to the processing of your personal data.
- Your right to data portability – You can request that we transfer your personal data to another organization.
- Your right to withdraw consent – If consent is our lawful basis, you may withdraw it at any time.
Where We Get Personal Information From
- Directly from you
- Market research organisations
- Suppliers and service providers
How Long We Keep Information
We will retain your data until the soonest of; consent to do so is withdrawn or a period of 3 years passes since your last interaction with us.
How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.
If you remain unhappy with how we’ve used your data, you can also complain to the ICO.
ICO’s Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: ICO Complaints